The success of any business venture is directly tied to the quality and success of its management. Managers can take many simple steps toward ensuring a peaceful, productive work environment for everyone involved. Developing an atmosphere of understanding, cooperation and encouragement in the workplace is the first step toward this goal.
When employees feel truly valued and understood by the company they work for, they are more likely to be happy, productive workers. Management should actively build a relationship with employees to create a cooperative work environment where people feel satisfied and appreciated. Host a periodic team lunch where employees and managers are encouraged to intermingle and talk. Managers should ask about each employee’s dreams, aspirations and fears. Each manager should be aware of his or her strengths and weaknesses in order to build an effective team. When a manager takes time to get to know employees, employees are more likely to trust the manager and think favorably of him. This makes management’s job easier as employees become more cooperative.
Use positive motivation instead of punitive forms of reinforcement. Fear-based motivation is superficial and does not bring positive, lasting effects. Encourage questions and discussions. Respectfully address employees and look them in the eye when speaking with them. Employees who feel threatened, punished or unappreciated are likely to move to a workplace that is more positive, uplifting and appreciative of their skills. Micromanagement can leave employees feeling distrusted, unqualified and unproductive. Management needs to step back and empower employees to do their jobs. While supervision is required, managers should encourage employees to perform their work successfully without interfering with the details. Delegation requires trust.
Set the Example
Management that is separate, divided and otherwise “above” employees automatically sets a tone of hostility and superiority. Actively participating with the employees encourages feelings of equality, hard work and motivation. Employees react favorably when they see their managers as hardworking, dedicated leaders instead of lazy, bossy tyrants.Ensure that employees see their managers actively working and striving toward company goals. Managers should embody the ideal characteristics of an employee. An upbeat attitude, excellent customer service and interpersonal skills and a solid work ethic are absolute requirements of effective managers.